Curvature uses cookies to enhance your user experience. By continuing to browse this site, you are giving your consent for us to set cookies.

Live Chat

Email

Call

Request a Quote

服务器维保

了解你的选择,选择第三方服务器维保策略

Manufacturers

Curvature third-party maintenance and support on servers within the data center, extends the life of your servers long after the manufacturer’s warranty has expired. Our maintenance allows you to keep your hard-working assets working across multiple manufacturers, under one contract.

Our IBM, HPE, Dell EMC, Oracle, Lenovo and Cisco server maintenance solutions span from complex, legacy servers down to industry standard (x86) with options such as call-home monitoring and software support. Our delivery is over 95% direct globally.

Curvature removes pain points and helps identify areas where both quality and efficiency can be improved.

Business Benefits

  • Extend the lifespan of your equipment and postpone technology refresh
  • Consolidate contracts and vendors with flexible contract terms
  • Mix and match service levels within a single location
  • Replace parts on your existing products beyond manufacturer’s End of Service Life (EoSL)
  • Enjoy faster call-to-dispatch times
  • Reduce hardware costs by 50% or more (lowering OpEx)

Manufacturers Supported

Manufacturer Family Platform
Cisco UCS Cisco UCS Unified Computing Systems – blades and rackmount servers
Dell EMC PowerEdge R930 and below
Fujitsu PRIMEPOWER All
HPE ProLiant All servers through G9
HPE HP-UX HP 9000 and rp – Series through Superdome
HPE HP3000 HP 3000 MPE/ix-based servers
HPE Integrity Itanium-based servers up to Superdome 2
HPE DEC Alpha, VAX, and MicroVAX servers
IBM zSeries Mainframe servers Z13 and below
IBM pSeries POWER8 and below to RS6000
IBM iSeries POWER8 and below to AS400
IBM xSeries All
Lenovo xServer 3250 to 3950 X6
Oracle SPARC SPARC T7 and below
Oracle Sun Fire 280R through 25K, all V-Series
Oracle Sun Fire x Most x Series servers (AMD-based)
Oracle Netra Most servers
Oracle mSeries M9000 and below
Quanta Rack Servers All Rackmount servers including Multi-Node
Supermicro Rack Servers Select Rackmount servers including Multi-Node

 

Contact us to discuss the best option for you.

Contact

Standard Features

  • Defective parts replacement (PSU, HDD, RAM, HBA/NIC, CPU, M/B)
  • Remote technical support

Optional Features

  • Onsite service
  • Call-home monitoring

All of your Server Maintenance Needs in One Contract

Industry Standard Servers (x86)

Curvature supports Intel (or AMD) x86-based supported products such as Rackmount, Tower and Blade form factors, as well as trending multi-node Microservers. We also offer maintenance support for vendors that make products based on the Open Compute Project (OCP) and Open19 projects, such as Quanta, Supermicro, Huawei, Penguin and WiWynn.

Complex Servers (Enterprise)

Curvature supports the majority of proprietary, legacy servers found within complex data centers. Optional support services such as Remote Enterprise Monitoring (REM) and enhanced software support solutions are also available.

Enhanced Software Support Solutions

Curvature provides Level 3 telephone support through strategic alliances with organizations specializing in server platforms, some of whom own the source code.

Curvature can provide enhanced support solutions for the following operating systems software:

  • IBM: AIX, OS/400
  • HPE: HP-UX, MPE/iX, OpenVMS, Tru64 UNIX
  • Oracle: Solaris 8, 9 and 10

Eliminate the need for manufacturer software support agreements by knowing the options available to you.

Why Curvature

Meet Curvature
  • 800+ badged Field Engineers (less than 5% contracted labor)
  • Wholly-owned spare parts inventory (non-shared logistics) located around the globe in 100+ Service Centers
  • Continual hands-on technical training conducted in our labs on live gear
  • Comprehensive development methodology to define support capabilities for all roadmap products, prior to support commitment

Customer Resources

ClearView™

Identify support risks and make maintenance strategy recommendations with ClearView™.

singlePoint

Track service activity and make contract management simple.

Remote Enterprise Monitoring (REM)

Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.

Recognized by Gartner as a “Top Performer” in Data Center Third-Party Maintenance.

Read More

"Curvature has always been there for me with what I need. I can always count on my account manager to provide me with good solutions for hardware I need, when I need it, at a price point that is hard to beat with a lifetime warranty to boot!"

-Network Operation Engineer, Healthcare Company

Upgrade IT infrastructure
on your timeline

Vendor contract consolidation

Read the Case Study

FAQs

Are you an authorized support provider?

Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.

Can you provide firmware updates?

No. Firmware, is the intellectual property of the manufacturer. We will gladly perform a ClearView™ analysis of an estate to identify risks so customers can determine if firmware updates are needed.

Are your parts manufacturer certified?

Yes. We utilize original parts, with manufacturer model and firmware. We do not alter or replace parts with non-original components.

Do you stock parts locally?

Yes, our Service Centers are stocking locations where we stock high-failure components locally.

What does your four-hour onsite response include?

Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.

Do you support servers during the warranty period? And is there a price break?

Yes, if it is a product we support, then the warranty status does not matter. We have aggressive pricing structure, 50% lower.

What will I lose by leaving the manufacturer and signing with Curvature?

With some exception, you may no longer have access to firmware updates. But by partnering with us, you will lose the high cost and headaches associated with following the manufacturer’s timelines.

Server Maintenance At-A-Glance–Download Here

Download

Related Services

Curvature is transforming how companies manage, maintain and upgrade equipment and support for multi-vendor, multinational networks and data centers.

  • IMAC
  • Remote Hands
  • Migration
  • Disposition
Twitter Facebook LinkedIn
2810 Coliseum Centre Drive Suite 600 28217 Charlotte, NC
+1(704)921-1620 usasales@curvature.com