Certifications

TL9000 Certificate Number: TL12848         ISO 9001:2008 Certified

ISO 9001:2008 & TL 9000

  • TL 9000 is a comprehensive QMS that requires robust process controls for organizations involved in telecommunications
  • Curvature TL 9000 process controls encompass internal auditing, receiving, inspection, counterfeit abatement, equipment testing and configuration, refurbishment, inventory, packaging and shipping
  • Highest international standard for telecom industry suppliers
  • Fewer than 500 companies hold TL 9000 certification

Continuous monitoring & improvement with QuEST Forum membership

  • Curvature is a QuEST Forum voting member

What TL 9000 Means to You

Unmatched Equipment Quality

  • Curvature holds supplier partners to higher quality requirements than other secondary market providers
  • Curvature pre-owned equipment works with an audited field technical failure rate of .8%, well below failure rates for OEM equipment

Operational Transparency

  • Curvature's performance data is subject to monthly third-party review and objectively verified

Total Confidence & Peace of Mind

  • Curvature products are subject to rigorous quality controls at every step

Network Hardware Expertise

  • Focused on the telecommunications vertical, TL 9000 requires operational expertise with provided equipment

Curvature procurement and refurbishment services meet industry's most stringent quality standards

Curvature's quality management system (QMS) is designed to provide our customers with world-class networking solutions. Curvature holds both ISO 9001:2008 and TL 9000 certifications for its North American and European locations*. We are among an elite class of networking equipment providers that have achieved this level of quality control.

TL 9000 Quality Management
TL 9000 defines the telecommunications quality management system requirements for the design, development, production, delivery, installation and maintenance of products and services. To qualify for this rigorous certification, Curvature provided full documentation of its quality control procedures and must submit detailed service level metrics every month to QuEST.

  • Curvature TL 9000 process controls encompass internal auditing, receiving, inspection, counterfeit abatement, equipment testing and configuration, refurbishment, inventory, packaging and shipping
  • Highest international standard for telecom industry suppliers
  • Fewer than 500 companies hold TL 9000 certification

Commitment to Continuous Improvement

Curvature has been selected as a member of the QuEST Forum, the organization of telecommunication industry leaders that authors and implements a variety of industry standardization procedures, including TL 9000.

*Curvature has earned TL 9000 and ISO 9001:2008 certifications in five locations and one product category. Certification Number TL12848


Curvature Quality

Integrity
Curvature has led the secondary market for more than 20 years by offering our customers trusted, reliable, and knowledgeable resources for high quality networking solutions from Cisco, Juniper and Foundry. Our customers rely on us because we continuously demonstrate integrity with every product, support call, sale and consultation.

Quality
We guarantee the highest quality product. Curvature technicians rigorously inspect and test every piece of pre-owned equipment sold in our state-of-the-art test lab, which is staffed by Cisco-certified technicians and equipped to test every port at full load. Find out more about Curvature's quality assurance processes.

Guarantee
Curvature offers its customers peace of mind with a lifetime warranty on all pre-owned equipment. Advanced replacement and access to technical support from CCIE- and CCNA- certified technicians are included at no additional cost.

Service
Curvature believes that we are only as good as our ability to deliver world-class service. That's why we are constantly looking for ways to better serve our customers before and after the sale. We continue to introduce value-added programs and services in step with ever-changing technology needs, including equipment buy-back programs, hardware maintenance and technical support services and leasing options. To learn more about these services, contact a sales representative today.