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TL 9000, ISO 9001:2008, ISO 27001:2013, ISO 14001:2004, R2:2013C-TPAT
OHSAS 18001:2007

  • TL 9000 is a comprehensive quality standard that requires robust process controls for organizations involved in telecommunications
    • The TL 9000 standard contains all requirements from the ISO 9001:2008, plus additional requirements tailored for the telecommunications industry
    • Curvature TL 9000 process controls encompass internal auditing, receiving, inspection, counterfeit abatement, equipment testing and configuration, refurbishment, inventory, packaging and shipping
    • Highest international standard for telecom industry suppliers
    • Fewer than 1,500 companies hold TL 9000 certification
  • ISO 27001:2013 certification is for Information Security Management Systems and is one of the most widely recognized and prestigious security standards available. By achieving this certification Curvature has confirmed that our ISMS is compliant and in line with the latest industry standards and best practices.
  • ISO 14001:2004 certification is for Environmental Systems. With our long history of reselling IT equipment, environmental responsibility is a fundamental principle at Curvature. Our commitment to the environment drives us to develop programs that encourage green IT practices by making them financially beneficial as well as environmentally friendly.
  • R2:2013 is a Responsible Recycling certification. The R2 Standard provides a common set of processes, safety measures, and documentation requirements for businesses that repair and recycle used electronics. R2 is rigorously and independently audited, emphasizing quality, safety, data security, and transparency.
  • OHSAS 18001:2007 certification is for safety. The 18001 standard guides all realms of safety in Curvature’s environmental health and safety program. Following the guidelines of this program ensures that Curvature identifies all safety risks, reduces the potential for accidents, adheres to legal regulations, and continually improves safety performance.
  • Curvature is a Customs-Trade Partnership Against Terrorism (C-TPAT) certified partner

What TL 9000 Means to You

Unmatched Equipment Quality

  • Curvature holds supplier partners to higher quality requirements than other secondary market providers
  • Curvature pre-owned equipment works with an audited field technical failure rate of 0.5%, well below failure rates for OEM equipment

Operational Transparency

  • Curvature's performance data is subject to monthly third-party review and objectively verified

Total Confidence & Peace of Mind

  • Curvature products are subject to rigorous quality controls at every step

Network Hardware Expertise

  • Focused on the telecommunications vertical, TL 9000 requires operational expertise with provided equipment

Curvature meets the industry’s most stringent procurement quality standards

Curvature's quality management system (QMS) is designed to provide our customers with world-class networking solutions. Curvature holds both ISO 9001:2008 and TL 9000 certifications for its North American and European locations*. We are among an elite class of networking equipment providers that have achieved this level of quality control.

TL 9000 Quality Management
TL 9000 defines the telecommunications quality management system requirements for the design, development, production, delivery, installation and maintenance of products and services. To qualify for this rigorous certification, Curvature provided full documentation of its quality control procedures and must submit detailed service level metrics every month to QuEST.

  • Curvature TL 9000 process controls encompass internal auditing, receiving, inspection, counterfeit abatement, equipment testing and configuration, refurbishment, inventory, packaging and shipping
  • Highest international standard for telecom industry suppliers
  • Fewer than 500 companies hold TL 9000 certification

Commitment to Continuous Improvement

Curvature is committed to meeting the customer's requirements by delivering an enriched product/service that is forever evolving through our continual improvement systems.

  • Always deliver to customer expectations
  • Never settle and continually strive to do better 

Quality elements are engrained into every department and position. In short, we strive for Customer Focused Processes. 

*Curvature has earned TL 9000 and ISO 9001:2008 certifications in five locations and one product category. Certification Number TL12848

Curvature Quality

Curvature has led the secondary market for more than 30 years by offering our customers trusted, reliable, and knowledgeable resources for high quality networking solutions. Our customers rely on us because we continuously demonstrate integrity with every product, support call, sale and consultation.

We guarantee the highest quality product. Curvature technicians rigorously inspect and test every piece of pre-owned equipment sold in our state-of-the-art test lab, which is staffed by Cisco-certified technicians and equipped to test every port at full load. Find out more about Curvature's quality assurance processes.

Curvature offers its customers peace of mind with a lifetime warranty on all pre-owned equipment. Advanced replacement and access to technical support from CCIE- and CCNA- certified technicians are included at no additional cost.

Curvature believes that we are only as good as our ability to deliver world-class service. That's why we are constantly looking for ways to better serve our customers before and after the sale. We continue to introduce value-added programs and services in step with ever-changing technology needs, including equipment buy-back programs, hardware maintenance and technical support services and leasing options. To learn more about these services, contact a sales representative today.