Additional Contact Information
- Accounting (billing or payment questions): email@example.com
- Asset Recovery Program: firstname.lastname@example.org
- Employment: to inquire about positions currently open or submit your resume for consideration, visit our Careers Page.
- Equipment Leasing: email@example.com
- Equipment Rental: firstname.lastname@example.org
- Government Sales (US): email@example.com
- Marketing Feedback & Partnership Opportunities: email firstname.lastname@example.org to provide feedback on our website or inquire about partnership opportunities. Curvature is always looking for strategic partnerships with complimentary service or product providers.
- Media Analysts: email@example.com
- Product Returns (RMA): firstname.lastname@example.org
All Curvature customers have access to technical support during normal business hours, and NetSure® contract holders have access to 24x7 support. Curvature's standard warranty technical support is available for assistance with basic troubleshooting and RMA authorization. NetSure customers are also eligible for in-depth troubleshooting and configuration support.
Contact Curvature Technical Support
Singapore/APAC: +65 6411 7300
Amsterdam/EMEA: +31 20 449 9280
Opening a Support Case
When you contact Curvature technical support, please be prepared to provide the following information:
- Your name
- Company name
- Phone number
- E-mail address and/or IM
- Hardware serial number
- NetSure contract number (if applicable)
- Description of problem
If you are a NetSure customer, you can also open your own support case through the NetSure Portal.