Curvature Services - Including NetSure 3rd Party Maintenance

Network Maintenance Program from Curvature

At Curvature, we offer a better, more efficient way to maintain your network. We see IT differently and we urge companies to envision their network in a new way, a better way. Today, IT is constantly being challenged to manage network performance, mitigate risk, and manage costs against network threats and load demands. That's why you cannot afford to be wasteful and overpay for maintenance when there are more efficient alternatives, allowing you to delay mandated forced upgrades.

You should spend your IT budget on advancing your applications and furthering development, not on maintaining network status quo.

Services

NetSure®
NetSure® is our hardware maintenance and support product that provides 24x7 global technical support and advanced hardware replacement. NetSure® supports current generation products, as well as legacy products that OEMs (Cisco, HP, Dell, and others) will no longer cover, saving you significant costs on maintenance, delaying costly upgrades and extending the life of your infrastructure.
LifeScan
LifeScan is an in-depth assessment of your network that identifies growth projections, OEM support terminations, and areas to reduce operational costs. LifeScan creates a customized network support blueprint that pinpoints challenges and offers actionable recommendations for hardware, support, and maintenance improvements.
Network Monitoring
Network Monitoring is our managed network monitoring service that measures network health. Services include:
  • Performance Metrics
  • Incident Response
  • Configuration Management
Professional Services
Professional Services include Curvature's consulting services, design, configuration, installation, migration and troubleshooting support for the following:
  • Voice (including large-scale SIP migrations)
  • Security
  • Wireless
  • Routing (including BGP deployments)
  • Switching
  • IPv6
  • MulticastMPLS

Support

Lifetime Warranty
Curvature offers a true lifetime warranty on all pre-owned OEM branded equipment as well as all new Curvature branded equipment, including advanced replacement protection.
Technical Support
From pre-sales consultation to 24x7 technical support, Curvature's network support professionals are Cisco-certified and have the hands-on experience to quickly troubleshoot "real world" problems.
Quality Assurance
With unparalleled process controls and expert product knowledge guiding Curvature's TL 9000-certified quality management system, Curvature customers can rely on receiving authentic equipment that performs like new in production networks.