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We are delighted to announce that Curvature is joining Park Place Technologies.

 

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Careers

Become an Employee at Curvature

At Curvature, we focus on transforming how companies manage, maintain, support and upgrade equipment for multi-vendor and multinational networks and data centers. With a mission to provide our customers with more choice, flexibility and control through people and technology, we build trusted partnerships around the globe and deliver tailored, value-added and reliable solutions to demonstrate the power of people in a technical world.

From Field Engineering to Sales, employees at Curvature have a unique opportunity to be a part of a growing environment and make a difference in our customers’ long-term business strategy and support their mission-critical hardware.

Benefits-At-A-Glance

  • Two Consumer Driven Health Plans (CDHP), including a company funded HSA
  • Dental and Vision Coverage
  • Employee Wellness Incentives
  • Retirement Plan Opportunities
  • Voluntary Supplemental Benefits
  • Short Term and Long Term Disability
  • Life and AD&D Insurance
  • Work/Life Balance Benefits

CURVATURE INFORMATION NOTICE

Curvature Careers

Business Development Associate

We are currently seeking individuals to join our dynamic Sales organization as Business Development Associates.

In this position, you will be guided through a training program where you will learn about the IT industry that we operate within and how to manage and develop your accounts.

This early development program will set you up for success on your career path at PPT and is a prelude to an Account Manager role where you will support our Hardware business.

Location

Santa Barbara, California

Job Description

ESSENTIAL FUNCTIONS

 Engage and build rapport with new clients to acquire sales through prospecting strategies such as cold-calling
 Work closely with Sales Leadership to qualify prospects and target key accounts
 Utilize CRM and additional software to generate and qualify leads
 Coordinate and participate in client-facing conference calls, weekly team meetings, and various learning development sessions
 Provide excellent customer service to maintain positive business and customer relationships
 Assist Account Managers and other sales staff; effectively communicate with team members

QUALIFICATIONS

 Bachelor’s degree, preferred
 Prior sales or cold calling experience, preferred
 Stable work history with a history of accomplishment and extra-curricular activities
 Unparalleled work ethic and resiliency (ability to handle adversity/rejection) to drive revenue goals and your compensation

WHAT’S IN IT FOR YOU?

 Tremendous earning potential to include a base salary with opportunity for commissions post-training
 Immersive and comprehensive industry training
 One of a kind company culture (with the awards to prove it!)
 Excellent benefits including Health, Dental & Vision and 401K with company match
 Health & Wellness Activities, Park Place Olympics, food trucks, sales competitions, and company outings

Apply Now

Account Manager

The Account Manager is responsible for all sales activities from lead generation through close in assigned territory.  Develops and implements agreed upon territory sales plan which will meet both personal quota and business goals of expanding customer base in the territory. Works in conjunction with presales engineering and sales support teams for the achievement of customer satisfaction, account acquisition, revenue generation, and long-term account goals in line with company vision and values.

Location

Santa Barbara, California

Job Description

ESSENTIAL FUNCTIONS

•  Responsible for the sales of hardware and/or maintenance and infrastructure solutions
 Demonstrates technical selling skills and offering knowledge to effectively prospect, qualify, develop and close new business
 Develops annual sales plan in conjunction with Sales Manager, which details activities to follow during the fiscal year, which will focus the Sales Associate on meeting or exceeding sales quota
 Complete understanding of competitive landscape, pricing, and proposal models
 Demonstrates the ability to carry on a business conversation with business influencers and decision makers
 Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from competitors
 Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues
 Develops a database of qualified leads in CRM through referrals, telephone canvassing, cold calling on prospects, direct mail, email, and networking
 Assists in the implementation of company marketing plans in territory as needed
 Responsible for sourcing and developing client relationships and referrals
 Demonstrates the ability to gather and submit detailed qualifying information for pricing and presentation of solutions to identified prospects
 Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of CRM and Microsoft Outlook to maintain accurate records to maximize territory potential
 Adheres to all company policies, procedures and business ethics codes
 Actively participates and contributes in training and educational programs offered to company employees
 Routinely assesses time management effectiveness and addresses opportunities to operate more efficiently and effectively
 Maintains regular contact with all clients in the market area to ensure high levels of client satisfaction and retention
 Demonstrates ability to interact and cooperate with all company employees
 Builds trust, values others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates high integrity
 Maintains professional internal and external relationships that meet company core values
 Proactively establishes and maintains effective working team relationships with all support departments
 Other duties as assigned

MINIMUM QUALIFICATIONS

 3-15 years’ experience in sales of hardware or maintenance agreements to middle market firms or equivalent experience
 Proven ability to achieve sales quotas
 Demonstrated goal attainment track record over plan year and or training application period

PREFERRED QUALIFICATIONS

  Bachelor’s degree

TRAVEL

•  15%

Apply Now

Human Resource Generalist I

The Human Resources (HR) Generalist I provides HR support and tactical execution of workplace initiatives and ensures alignment with corporate objectives.

Location

Santa Barbara, California

Job Description

ESSENTIAL FUNCTIONS

  Reporting, Tracking, Maintaining Documentation:

 Provides reporting, analysis, and up-to-date information to HR & business leaders as needed
 Prepare HRIS data including retention, turnover, performance and compensation reports to upper management, as requested
 Prepare reports & follow up on HR/compliance/leadership training to be completed with managers and employees as needed
 Process, verify and maintain documentation relating to HR activities such as employee relations, performance management, policies, employee concerns, etc
 Conducts audits of various files, HRIS or other HR programs and recommends any necessary corrective action steps

 HR Processes:

 Responsible for crafting severance agreements, stay bonus agreements and any other off-boarding documents in accordance with local regulations
 Conducts audits of various files, HRIS or other HR programs and recommends any corrective action
 Assists HR Manager in execution of and follow through with various HR programs (performance reviews, employee opinion surveys/action plans, policies, etc.) as needed
 Provides day-to-day policy and general guidance to employees

 Conducts & Facilitates Exit Interview Process. Points out data trends to HRM & HRBPs
 Acts as HRIS expert. Digs into functions we aren’t using, becomes the expert and educates HR leaders on functionality.
 Provide support and open door to employees with concerns as directed
 Assists with all tactical needs around Glint (pushing out exit surveys, survey set up, marketing plans, etc.)
 Serve as HR point person on M&A related activity to include; census updating and tracking, completion of offers/employment contracts and employee integration. May include onsite work at acquired company
 Operates within defined legal requirements and government reporting regulations affecting human resources functions, and ensures policies, procedures, and reporting are in compliance. Consults with management, employees, and legal counsel, as appropriate
 Assist with HR Manager with project work & research projects as needed
 Ongoing HR administrative support to assigned HR Business Partner(s) and their respective Business Areas, including employee onboarding and assistance, hiring tasks, salary changes, transfers, promotions, benefits-related issues, leaves of absence, worker’s comp, terminations and other HR functions
 Manage HRIS process tasks related to recruiting, hiring, onboarding, assisting employees and managers, and ongoing maintenance of employee data
 Act as an HR liaison for employees and Payroll
 Assist and work with hiring manager on recruiting needs for the divisions
 Other duties as assigned

MINIMUM QUALIFICATIONS

 Bachelor’s degree required
 Minimum of 2+ years of Human Resources experience
 Knowledge of HR best practices; recruiting, employee relations, policies, etc.
 Ability to identify and resolve problems in a timely manner
 Strong ability to prioritize high volume requests from employees across multiple states & countries.
 Exceptional customer service and collaboration skills across all levels within the organization
 Proven experience in gathering and synthesizing information objectively to make reasonable decisions and provide solutions
 2+ years’ experience with HRIS/HCM software (ADP – preferred), SharePoint, MS Office
 Ability to adapt quickly to changes in scope or direction and be flexible to adopting changes quickly
 Working knowledge of HR policy, procedure and federal and state laws regarding employment practices
 Demonstrated ability to multi-task and work fast under deadlines

PREFERRED QUALIFICATIONS

  Experience with M&A integrations, highly preferred
  PHR or SHRM-CP Certification
  Progressive experience in Human Resources

TRAVEL

•  Up to 10%

Apply Now

Warranty Coordinator

The Warranty Coordinator works in a fast-paced position that is in constant communication with customers, sales teams, operations, and service delivery. They are responsible for ensuring efficient and accurate processing of all warranty claims and replacement sales orders in accordance with the policies Curvature has established for our equipment warranty. The Warranty Coordinator reports directly to the Operations RMA/RTV Manager.

Location

Santa Barbara, California

Job Description

ESSENTIAL FUNCTIONS

 Efficiently and accurately process all warranty claims and replacement sales orders on a timely basis according to Curvature’s equipment warranty policies
 Communicate warranty decisions to customers in an effective and timely manner
 Works with service delivery and sales teams, as necessary, to complete customer requests
 Works with operations to resolve RMA discrepancies
 Provide warranty reports to management in order to analyze trends in customer and product returns
 Provide backup coverage to the RTV team as needed
 Maintains knowledge of the company’s products and services
 Knows and understand basic sales and services policies
 Other duties as assigned

MINIMUM QUALIFICATIONS

 High School Diploma or equivalent*
 Must have excellent customer service, written and verbal communication skills
 Strong organizational, critical thinking, analytical and problem solving capabilities
 Must be detail oriented and possess excellent follow-through skills
 Self-starter with strong interpersonal skills
 Proficient in MS Office products (e.g., PowerPoint, Excel, Word, Access)
 Remain flexible and adjust to situations as they occur
 Must be legally authorized to work in the US

PREFERRED QUALIFICATIONS

  Bachelor’s Degree or equivalent*
  2+ years of related experience

Apply Now

Sr. Support Engineer (DC Technologies)

Park Place is looking for a Sr. Support Engineer (Data Center technologies) who will act as a level-3 engineer for troubleshooting issues related to Data Center Technologies with the expert hands-on knowledge of routing & switching technologies for its Central Engineering department. Central Engineering delivers technological support services for operationally critical user environments. Primary responsibilities for this role will be to deliver technical service to customers in the areas of remote troubleshooting, configuration assistance, delivering projects, and sharing the root cause analysis.

Location

Banglore, India

Job Description

ESSENTIAL FUNCTIONS

 Responsible for remotely troubleshooting Data Center technologies related issues with Cisco and other vendor products
 Responsible for remotely troubleshooting Routing & switching related issues with Cisco routers and switches
 Responsible for troubleshooting hardware related issues with Cisco devices
 Keep customer informed throughout the lifecycle of the service request
 Develop and share knowledge with fellow service members
 May perform other duties as assigned depending on the available skills
 Willing to work on others time zone occasionally

MINIMUM QUALIFICATIONS

 At least 7 to 8 years of hands on experience in Data Center technology domain
 Expert in troubleshooting on issues related to Routing and Switching technologies
 Knowledgeable in troubleshooting hardware related issues of cisco routers and switches
 CCNP or CCIE in Data Center or CCIE in R&S with hands on experience with Data Center

PREFERED QUALIFICATIONS

 Bachelor’s degree in electronics and communication or Computer Science highly preferred
 Willingness to develop soft and technical skills required to be successful on a long run
 Minimum of 7 to 8 years of industry experience as a Network Engineer with DC experience
 Product knowledge and hand on experience on Cisco Nexus switches, MDS and Fabric interconnect switches is mandatory
 Proficiency in the use of service desk software, updating tickets and understanding the tools presented and offered in a standard service desk/ticketing software suite
 Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers
 Strong problem and troubleshooting skills with the ability to think outside the box to drive issues to resolution
 Ability to handle and resolve recurring problems
 Effective with time management and prioritization
 Must be able to learn and understand new technologies quickly

Apply Now

Join Us Today

At Curvature, we are always on the lookout for talented and motivated individuals who share our passion for customer success.

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2810 Coliseum Centre Drive Suite 600 28217 Charlotte, NC
+1(704)921-1620 [email protected]