
ClearView℠
Identify support risks and make maintenance strategy recommendations with ClearView
Extend your hardware asset life cycle with a third-party maintenance strategy.
Curvature is recognized as a global top performer for independent third-party maintenance and support for servers within the data center.
Our Dell EMC server maintenance solutions span from legacy servers to current generation industry servers (x86). Our delivery is over 95% direct globally, with less than 5% requiring assistance through partners. Curvature provides true data center level support with our own engineers who are trained and certified to support your environment.
Our mission is to enable IT freedom to our customers by removing pain points and identifying areas to improve both quality and efficiency throughout our relationship.
Dell PowerEdge Servers Supported (Note: 14th Generation servers are presently in R&D Lab)
Manufacturer |
Family |
Form Factor |
Platform |
---|---|---|---|
Dell EMC | PowerEdge | Blade | M600, M605, M610, M610x, M620, M630, M700HD, M710, M710HD, M805, M820, M830, M905, M910, M915 |
Dell EMC | PowerEdge | Rack Server | R200, R210, R220, R230, R300, R310, R320, R330, R410, R415, R420, R430, R510, R515, R520, R530, R610, R620, R630, R700, R710, R715, R720, R720XD, R730, R730XD, R805, R810, R815, R820, R830, R900, R905, R910, R920, R930 |
Dell EMC | PowerEdge | Tower Server | T100, T105, T110, T130, T300, T310, T320, T330, T400, T410, T420, T430, T605, T610, T620, T630, T710 |
Dell EMC | PowerEdge | Micro Server | C1100, C2100, C6100, C6105, C6145, C6220, C6320, C6400, C6420, C8000, C8220, C8220X |
Dell EMC | PowerEdge | Blade Center | M1000e, VRTX |
Dell EMC | PowerEdge | Legacy Servers | 1300, 1400, 1400SC, 1420SC, 1425SC, 1430SC, 1435, 1435SC, 1500, 1500SC, 1550, 1600, 1655, 1665, 1700, 1750, 1800, 180AS, 185, 1850, 1855, 1900, 1950, 1955, 2100, 2160AS, 2161, 2161DS-2, 2200, 2250, 2300, 2350, 2400, 2450, 2500, 2500SC, 2550, 2560, 2600, 2650, 2800, 2850, 2900, 2950, 2970, 300, 330, 350, 400SC, 4100, 4200, 420SC, 4300, 430SC, 4350, 440, 4400, 440SC, 4440, 4600, 500SC, 600, 6000, 600SC, 6100, 6300, 6350, 6400, 6450, 650, 6500, 6600, 6650, 670, 6800, 6850, 6950, 700, 7250, 750, 800, 830, 840, 8450, 850, 8550, 860, 8650, FC630 |
Level 3 telephone support through strategic alliances with organizations specializing on these platforms, some of which own the source code.
Curvature can provide enhanced support solutions for the following operating systems software:
Eliminate the need to go back to the manufacturer for a software support agreement and review your options beforehand.
Identify support risks and make maintenance strategy recommendations with ClearView
singlePoint: Track service activity and make contract management simple.
Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.
NO. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet® is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, Curvature will recommend the best strategy for your environment.
YES. We utilize original parts with manufacturer models and firmware. We do not alter or replace parts with non-original components.
YES. Our service centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
YES. If it is a product we support, then the warranty status does not matter. We have an aggressive pricing structure — 50% lower.
Nothing.
YES, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.