
ClearView℠
Identify support risks and make maintenance strategy recommendations with ClearView
Extend your hardware asset life cycle with a third-party maintenance strategy.
Curvature is recognized as the global top performer for independent third-party maintenance and support for servers within the data center.
We are able to provide Sun-Oracle hardware support as well as critical Solaris operating system support. Our certified Solaris engineers leverage a deep knowledge base with several years of practical experience in Solaris environments. Combined with Solaris 10 certification, this expertise allows Curvature engineers to provide quick problem resolution for our clients, offering greater flexibility and cost savings than they may have experienced with support from the manufacturer.
Our mission is to enable IT freedom to our customers by removing pain points and identifying areas to improve both quality and efficiency throughout our relationship.
Manufacturer |
Family |
Platform |
---|---|---|
Sun Oracle | SPARC | SPARC 1 to T5-2, M-Series |
Sun Oracle | Sun Fire | 280R through 25K, all V-Series |
Sun Oracle | Sun Fire x | Most x Series servers (AMD-based) |
Oracle | Netra | Most servers |
Level 3 telephone support utilizing Curvature’s certified Solaris 10 engineers.
Curvature can provide enhanced support solutions for the following operating systems software:
Eliminate the need to go back to the manufacturer for a software support agreement and review your options beforehand.
Identify support risks and make maintenance strategy recommendations with ClearView
Track service activity and make contract management simple.
Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.
No. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet® is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, Curvature will recommend the best strategy for your environment.
Yes. We utilize original parts with manufacturer models and firmware. We do not alter or replace parts with non-original components.
Yes. Our service centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
Yes. If it is a product we support, then the warranty status does not matter. We have an aggressive pricing structure — 50% lower.
Nothing.
Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.