
ClearView℠
Identify support risks and make maintenance strategy recommendations with ClearView
Extend your hardware asset life cycle with a third-party maintenance strategy.
Curvature is recognized as a global top performer for independent third-party maintenance and support for servers within the data center.
Our Lenovo server maintenance solutions span from complex, legacy IBM xSeries servers to Lenovo xServer servers. Our delivery is over 95% direct globally, with less than 5% requiring assistance through partners.
Our mission is to enable IT freedom to our customers by removing pain points and identifying areas to improve both quality and efficiency throughout our relationship.
Manufacturer |
Family |
Products |
---|---|---|
IBM | xSeries | 3100, 3100 M3, 3100 M4, 3105, 3200, 3200 M2, 3200 M3, 3250, 3250 M2, 3250 M3, 3250 M4, 3300 M4, 3350, 3400, 3400 M2, 3400 M3, 3450, 3455, 3500, 3500 M2, 3500 M3, 3500 M4, 3550, 3550 M2, 3550 M3, 3550 M4, 3610, 3620 M3, 3630 M3, 3650, 3650 M2, 3650 M3, 3650 M4, 3650 T, 3655, 3690 X5, 3750, 3755, 3755 M3, 3800, 3850, 3850 M2, 3850 X5, 3950, 3950 E, 3950 M2, 3950 X5 |
Lenovo | xServer | 3250 M5, 3500 M5, 3550 M5, 3650 M4 HD, 3650 M5, 3750 M4, 3850 X6, 3950 X6 |
Lenovo | ThinkServer | RD120, RD210, RD220, RD240, RD430, RD450, RD530, RD550 |
IBM | Legacy xSeries | 100, 130, 135, 1350, 200, 200VL, 205, 206, 206m, 220, 225, 226, 230, 232, 235, 236, 240, 250, 260, 300, 305, 306, 306m, 325, 326, 326m, 330, 335, 340, 342, 343, 345, 346, 350, 360, 365, 366, 370, 380, 382, 440, 445, 450, 455, 460, MXE 460, HC10, HS12, HS20, HS21, HS21 XM, HS22, HS22V, HS23, HS23E, HS40, HX5, JS12, JS20, JS21, JS22, LS20, LS21, LS22, LS41, LS42, QS20, QS21, QS22 |
Lenovo | Flex | All |
Identify support risks and make maintenance strategy recommendations with ClearView
Track service activity and make contract management simple.
Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.
No. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet® is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, Curvature will recommend the best strategy for your environment.
Yes. We utilize original parts with manufacturer models and firmware. We do not alter or replace parts with non-original components.
Yes. Our service centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
Yes. If it is a product we support, then the warranty status does not matter. We have an aggressive pricing structure — 50% lower.
Nothing.
Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.