
ClearView℠
Identify support risks and make maintenance strategy recommendations with ClearView
Extend your hardware asset life cycle with a third-party maintenance strategy.
Curvature is recognized as a global top performer for independent support for Quantum Storage platforms. Our storage maintenance provides comprehensive break/fix support and includes call-home monitoring. Optional break/fix software support and configuration advice are available.
Manufacturer |
Family |
Platform |
---|---|---|
Quantum | Superloader | 3 EC-L2FAE-YF, 4 EC-L2HAE-YF, 5 EC-L2PAE-YF, 6 EC-LFDWA-YF, 7 EC-LL8AC-YF, 8 EC-LLDAE-YF, 9 EC-LLFAE-YF, 10 EC-LLHAE-YF, 11 EC-LLPAE-YF, 12 EC-SL3AA-YF, 13 ER-L25AA-YF, 14 ER-S22AA-YF |
Quantum | Scalar | i40/80 SCALAR I40, i40/80 LSC1S-UTDJ-L5HA, i40/80 LSC14-CH5J-219H, i40/80 LSC14-CH4M-219H, i40/80 SCALAR I80, i40/80 LSC18-CH5N-232H, i40/80 LSC18-CH5N-132H, i40/80 LSC18-CH5J-232H, i40/80 LSC18-CH5J-132H, i40/80 LSC18-CH4M-232H, i40/80 LSC18-CH4M-132H, i40/80 LSC18-CH4M-132A, i40/80 LSC18-CH4G-232H, i40/80 LSC18-CH4G-132H, i40/80 LSC18-CH4G-132A, 24 SCALAR 24, 50 SCALAR 50, 50 LSC05-CH4L-238A, 100 SCALAR 100, i500 I500 BASE 5U, i500 I500 BASE 23U, i2000 I2000 BASE-700, i6000 I6000 |
Identify support risks and make maintenance strategy recommendations with ClearView
Track service activity and make contract management simple.
Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.
No. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet® is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, Curvature will recommend the best strategy for your environment.
Yes. We utilize original parts with manufacturer models and firmware. We do not alter or replace parts with non-original components.
Yes. Our service centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
Yes. If it is a product we support, then the warranty status does not matter. We have an aggressive pricing structure — 50% lower.
Nothing.
Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.