Network
Maintenance and support to provide flexible, full coverage, customized for your network needs.
Complete Third-Party Maintenance Support
Under One Contract
Break free from manufacturer constraints with global, 24/7 technical support, advanced hardware replacement and complete lifecycle management of networking and data center equipment under one global contract.
Overview
Third-party maintenance support reduces operating costs while increasing flexibility. With faster response times, flexible maintenance contracts, customized support solutions and the opportunity to extend your asset lifecycle, trusting your maintenance needs to a third-party vendor decreases capital expenditures and supports a smart IT strategy.
Curvature is the largest independent third-party IT maintenance company in the world, with offices in 12 countries and more than 100 staffed service centers. This allows us to service organizations across the globe while maintaining the agility to operate locally in markets across three continents.
Our customized maintenance solutions help free IT from expensive manufacturer contracts and relieve the burden of daily support tasks.
Manufacturers Supported
NetSure - Curvature's Third-Party IT Maintenance Alternative for Networking Services and Support
Maintenance Services
Server
Server maintenance solutions that span from complex, legacy servers down to industry standard (x86) servers.
Storage
Comprehensive break/fix support, spanning most hardware platforms from leading manufacturers.
Global Coverage
Locations across the globe to cover you support needs.
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600+
Service locations on six continents
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100+
Staffed service centers with W-2 engineers
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20+
Languages spoken
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15K+
Clients worldwide
Why Curvature
Meet Curvature- 800+ badged field engineers (Less than 5% contracted labor)
- Global central engineering team provides development, training and Level 3 support, available 24/7
- Wholly-owned spare parts inventory (non-shared logistics) located around the globe in 100+ Service Centers
- Continual hands-on technical training conducted in our Centers of Excellence on live gear
- Capabilities for all roadmap products, prior to support commitment
- ClearView℠ to identify support risks and make maintenance strategy recommendations
- singlePoint® portal to track service activity and make contract changes
- A distributed infrastructure of local field engineers, masters of multiple platforms
- A robust local inventory of storage parts at service centers and regional depots
- Call-home capability for many platforms
Related Services
Curvature is transforming how companies manage, maintain and upgrade equipment and support for multi-vendor, multinational networks and data centers.
- Discovery
- Assessment
- Design
- Implementation
- IMAC
- Remote Hands
- Migration
- Disposition
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2810 Coliseum Centre Drive Suite 600
28217
Charlotte, NC
+1(704)921-1620
[email protected]