Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /nas/content/live/curvaturenxt/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the dggm-gallery-modules domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /nas/content/live/curvaturenxt/wp-includes/functions.php on line 6121
Manufacturers Are Outsourcing Services | Curvature
New Blog: The End of an Era: Cisco UCS 5108 Chassis Reaches End of Life
Cisco UCS 5108 Chassis is retiring. Click here to see your options and get ready for the transition.

Blog

Manufacturers Are Outsourcing Services: What Does This Mean?

Try our ClearView assessment today

There are some big changes happening when it comes to maintenance. Manufacturers are moving away from servicing their own customers. Instead they are subcontracting onsite support – on the manufacturers’ own products – to third parties.

This shift isn’t a surprise. Maintenance isn’t an easy business to be in. We should know. We’ve been a successful independent supporter of IT maintenance for our customers for 30+ years. We’ve grown into a global company with over 100 service centers and 800+ badged Field Engineers (with less than 5% contracted labor). “Independent” has always been an important part of who we are. It means our boss is the customer, not the manufacturer, not partnership margins.

HPE

For us, delivering the best service means we use our people, our parts, and our process for our customers. In fact, Curvature is recognized as the global top performer for independent third-party maintenance and support for server, storage, and networking on brands like Cisco, IBM, HPE, Dell EMC, and many others. Our maintenance provides comprehensive break/fix support with consistent results retaining agility to meet the ever-changing needs of our customers.

We’re happy to hear that manufacturers want other companies to take on maintenance. We just think it should be with a company that is truly a customer partner. We’ve created a proprietary tool for our customers to help them as they consider moving from manufacturer support to partnering with an independent provider. It’s called ClearViewSM.

We invite you to test us out with a free ClearView Assessment tool by filling out the form below.

 

 

Click Here To View The ClearView Data Sheet

Twitter Facebook LinkedIn Instagram Youtube
2810 Coliseum Centre Drive Suite 600 28217 Charlotte, NC
+1(704)921-1620 usasales@curvature.com