Careers
Become an Employee at Curvature
At Curvature, we focus on transforming how companies manage, maintain, support and upgrade equipment for multi-vendor and multinational networks and data centers. With a mission to provide our customers with more choice, flexibility and control through people and technology, we build trusted partnerships around the globe and deliver tailored, value-added and reliable solutions to demonstrate the power of people in a technical world.
From Field Engineering to Sales, employees at Curvature have a unique opportunity to be a part of a growing environment and make a difference in our customers’ long-term business strategy and support their mission-critical hardware.
Benefits-At-A-Glance
- Two Consumer Driven Health Plans (CDHP), including a company funded HSA
- Dental and Vision Coverage
- Employee Wellness Incentives
- Retirement Plan Opportunities
- Voluntary Supplemental Benefits
- Short Term and Long Term Disability
- Life and AD&D Insurance
- Work/Life Balance Benefits
Curvature Careers
Business Development Associate
We are currently seeking individuals to join our dynamic Sales organization as Business Development Associates.
In this position, you will be guided through a training program where you will learn about the IT industry that we operate within and how to manage and develop your accounts.
This early development program will set you up for success on your career path at PPT and is a prelude to an Account Manager role where you will support our Hardware business.
Location
Santa Barbara, California
Job Description
ESSENTIAL FUNCTIONS
• Engage and build rapport with new clients to acquire sales through prospecting strategies such as cold-calling
• Work closely with Sales Leadership to qualify prospects and target key accounts
• Utilize CRM and additional software to generate and qualify leads
• Coordinate and participate in client-facing conference calls, weekly team meetings, and various learning development sessions
• Provide excellent customer service to maintain positive business and customer relationships
• Assist Account Managers and other sales staff; effectively communicate with team members
QUALIFICATIONS
• Bachelor's degree, preferred
• Prior sales or cold calling experience, preferred
• Stable work history with a history of accomplishment and extra-curricular activities
• Unparalleled work ethic and resiliency (ability to handle adversity/rejection) to drive revenue goals and your compensation
WHAT'S IN IT FOR YOU?
• Tremendous earning potential to include a base salary with opportunity for commissions post-training
• Immersive and comprehensive industry training
• One of a kind company culture (with the awards to prove it!)
• Excellent benefits including Health, Dental & Vision and 401K with company match
• Health & Wellness Activities, Park Place Olympics, food trucks, sales competitions, and company outings
Account Manager
The Account Manager is responsible for all sales activities from lead generation through close in assigned territory. Develops and implements agreed upon territory sales plan which will meet both personal quota and business goals of expanding customer base in the territory. Works in conjunction with presales engineering and sales support teams for the achievement of customer satisfaction, account acquisition, revenue generation, and long-term account goals in line with company vision and values.
Location
Santa Barbara, California
Job Description
ESSENTIAL FUNCTIONS
• Responsible for the sales of hardware and/or maintenance and infrastructure solutions
• Demonstrates technical selling skills and offering knowledge to effectively prospect, qualify, develop and close new business
• Develops annual sales plan in conjunction with Sales Manager, which details activities to follow during the fiscal year, which will focus the Sales Associate on meeting or exceeding sales quota
• Complete understanding of competitive landscape, pricing, and proposal models
• Demonstrates the ability to carry on a business conversation with business influencers and decision makers
• Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from competitors
• Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers to their business issues
• Develops a database of qualified leads in CRM through referrals, telephone canvassing, cold calling on prospects, direct mail, email, and networking
• Assists in the implementation of company marketing plans in territory as needed
• Responsible for sourcing and developing client relationships and referrals
• Demonstrates the ability to gather and submit detailed qualifying information for pricing and presentation of solutions to identified prospects
• Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of CRM and Microsoft Outlook to maintain accurate records to maximize territory potential
• Adheres to all company policies, procedures and business ethics codes
• Actively participates and contributes in training and educational programs offered to company employees
• Routinely assesses time management effectiveness and addresses opportunities to operate more efficiently and effectively
• Maintains regular contact with all clients in the market area to ensure high levels of client satisfaction and retention
• Demonstrates ability to interact and cooperate with all company employees
• Builds trust, values others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates high integrity
• Maintains professional internal and external relationships that meet company core values
• Proactively establishes and maintains effective working team relationships with all support departments
• Other duties as assigned
MINIMUM QUALIFICATIONS
• 3-15 years’ experience in sales of hardware or maintenance agreements to middle-market firms or equivalent experience
• Proven ability to achieve sales quotas
• Demonstrated goal attainment track record over plan year and or training application period
PREFERRED QUALIFICATIONS
• Bachelor’s degree
TRAVEL
• 15%
Warranty Coordinator
The Warranty Coordinator works in a fast-paced position that is in constant communication with customers, sales teams, operations, and service delivery. They are responsible for ensuring efficient and accurate processing of all warranty claims and replacement sales orders in accordance with the policies Curvature has established for our equipment warranty. The Warranty Coordinator reports directly to the Operations RMA/RTV Manager.
Location
Santa Barbara, California
Job Description
ESSENTIAL FUNCTIONS
• Efficiently and accurately process all warranty claims and replacement sales orders on a timely basis according to Curvature’s equipment warranty policies
• Communicate warranty decisions to customers in an effective and timely manner
• Works with service delivery and sales teams, as necessary, to complete customer requests
• Works with operations to resolve RMA discrepancies
• Provide warranty reports to management in order to analyze trends in customer and product returns
• Provide backup coverage to the RTV team as needed
• Maintains knowledge of the company’s products and services
• Knows and understand basic sales and services policies
• Other duties as assigned
MINIMUM QUALIFICATIONS
• High School Diploma or equivalent*
• Must have excellent customer service, written and verbal communication skills
• Strong organizational, critical thinking, analytical and problem solving capabilities
• Must be detail oriented and possess excellent follow-through skills
• Self-starter with strong interpersonal skills
• Proficient in MS Office products (e.g., PowerPoint, Excel, Word, Access)
• Remain flexible and adjust to situations as they occur
• Must be legally authorized to work in the US
PREFERRED QUALIFICATIONS
• Bachelor’s Degree or equivalent*
• 2+ years of related experience
Sr. Support Engineer (DC Technologies)
Park Place is looking for a Sr. Support Engineer (Data Center technologies) who will act as a level-3 engineer for troubleshooting issues related to Data Center Technologies with the expert hands-on knowledge of routing & switching technologies for its Central Engineering department. Central Engineering delivers technological support services for operationally critical user environments. Primary responsibilities for this role will be to deliver technical service to customers in the areas of remote troubleshooting, configuration assistance, delivering projects, and sharing the root cause analysis.
Location
Banglore, India
Job Description
ESSENTIAL FUNCTIONS
• Responsible for remotely troubleshooting Data Center technologies related issues with Cisco and other vendor products
• Responsible for remotely troubleshooting Routing & switching related issues with Cisco routers and switches
• Responsible for troubleshooting hardware related issues with Cisco devices
• Keep customer informed throughout the lifecycle of the service request
• Develop and share knowledge with fellow service members
• May perform other duties as assigned depending on the available skills
• Willing to work on others time zone occasionally
MINIMUM QUALIFICATIONS
• At least 7 to 8 years of hands on experience in Data Center technology domain
• Expert in troubleshooting on issues related to Routing and Switching technologies
• Knowledgeable in troubleshooting hardware related issues of cisco routers and switches
• CCNP or CCIE in Data Center or CCIE in R&S with hands on experience with Data Center
PREFERED QUALIFICATIONS
• Bachelor’s degree in electronics and communication or Computer Science highly preferred
• Willingness to develop soft and technical skills required to be successful on a long run
• Minimum of 7 to 8 years of industry experience as a Network Engineer with DC experience
• Product knowledge and hand on experience on Cisco Nexus switches, MDS and Fabric interconnect switches is mandatory
• Proficiency in the use of service desk software, updating tickets and understanding the tools presented and offered in a standard service desk/ticketing software suite
• Strong oral, written, and interpersonal communication skills to work effectively with internal and external customers
• Strong problem and troubleshooting skills with the ability to think outside the box to drive issues to resolution
• Ability to handle and resolve recurring problems
• Effective with time management and prioritization
• Must be able to learn and understand new technologies quickly
Join Us Today
At Curvature, we are always on the lookout for talented and motivated individuals who share our passion for customer success.