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IBM Netezza Maintenance
Extend your hardware asset life cycle with a third-party maintenance strategy.
Overview
Curvature IBM® Netezza® support service provides organizations with an independent alternative to IBM for Netezza systems supporting your mission-critical, non-critical and disaster recovery environments throughout North America, Asia and Europe.
Rely on Curvature expertise to help extend the life of your data warehouse solution. This will maximize your Return On Investment (ROI) and extend the time frame to plan and transition to your next generation data warehouse.
IBM Netezza Product Family
End of Support (EoS) dates
Primary Concerns
Model Name |
Model Number |
GA Date |
End of Marketing Date (EoM) |
End of Support Date (EoS) |
| Skimmer | N100-1 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-3 | N1001-002 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-6 | N1001-005 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-12 | N1001-010 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-24 | N1001-020 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-36 | N1001-030 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-48 | N1001-040 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-72 | N1001-060 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Twinfin-96 | N1001-080 | 4-Nov-11 | 20-Jun-14 | 30-Jun-19 |
| Striper-3 | N2001-005 | 1-Feb-13 | 16-May-14 | 30-Jun-19 |
| Striper-6 | N2001-010 | 1-Feb-13 | 16-May-14 | 30-Jun-19 |
| Striper-6 | N2001-010 | 1-Feb-13 | 16-May-14 | 30-Jun-19 |
| Striper-12 | N2001-020 | 1-Feb-13 | 16-May-14 | 30-Jun-19 |
| Striper-24 | N2001-040 | 1-Feb-13 | 16-May-14 | 30-Jun-19 |
| Striper Gen 2 | N2002-002 | 5-May-15 | 30-Jun-15 | 30-Jun-20 |
| Striper Gen 2 | N2002-005 | 5-May-15 | 30-Jun-15 | 30-Jun-20 |
| Striper Gen 2 | N2002-010 | 5-May-15 | 30-Jun-15 | 30-Jun-20 |
| Striper Gen 2 | N2002-020 | 5-May-15 | 30-Jun-15 | 30-Jun-20 |
| Striper Gen 2 | N2002-040 | 5-May-15 | 30-Jun-15 | 30-Jun-20 |
Long Range Concerns
Model Name |
Model Number |
GA Date |
End of Marketing Date (EoM) |
End of Support Date (EoS) |
| Mako 1/4 rack | N3001-002 | 17-Oct-14 | 10-Apr-18 | 10-Apr-2023 * |
| Mako-3 | N3001-005 | 17-Oct-14 | 10-Apr-18 | 10-Apr-2023 * |
| Mako-6 | N3001-010 | 17-Oct-14 | 10-Apr-18 | 10-Apr-2023 * |
| Mako-12 | N3001-020 | 17-Oct-14 | 10-Apr-18 | 10-Apr-2023* |
| Mako-24 | N3001-040 | 17-Oct-14 | 10-Apr-18 | 10-Apr-2023* |
Contact us to discuss the best option for you.
Do you feel stuck? Not enough time to migrate?
- Relieve the pressure of refresh on early generations of Netezza once they have reached their End-of-Support Dates
- Contract and vendor consolidation with flexible contract terms. Mix and match service levels within a single location
- Faster call-to-dispatch times
- Reduce hardware costs by 50% or more (lowering OpEx)
Standard Features
- Onsite labor
- Onsite parts replacement
- Remote and onsite troubleshooting
Optional Features
- Dedicated spares onsite
- Dedicated labor onsite
- Defective media retention
- Software support
- Hardware upgrades with installation services
- Asset disposition
Why Curvature
MEET THE TEAM- 800+ badged field engineers (less than 5% contracted labor)
- Global central engineering team provides development, training, and Level 3 support
- Wholly-owned spare parts inventory (non-shared logistics) located around the globe in 100+ service centers
- Continual hands-on technical training conducted in our labs on live gear
- Comprehensive development methodology to define support capabilities for all roadmap products, prior to support commitment
Customer Resoures
Curvature is the world’s largest global TPM provider. According to Gartner, “Using a TPM can have significant benefits, including hard dollar savings, the ability to escape OEM postwarranty maintenance increases, the ability to extend the life of IT assets, and having additional flexibility in contract structure.”
Where do you source parts, and do you have enough stock to support us?
Curvature currently has over 100 brick-and-mortar service centers around the globe. Within these offices, our field engineers have the ability to bring known good, tested, parts out to site. FEs typically have access to live running systems which they can utilize to ensure that the highest quality spares are brought onsite for incident remediation. All high-failure and non-redundant spare parts are kept in the local offices. Low-failure/redundant parts are kept in the regional offices. The majority of all spare parts come directly from the IBM Parts Order Center. In most cases, spare parts are new, serviceable used, or refurbished/re-certified. Curvature mimics IBM’s parts handling and usage practices intended for hardware repair.
Netezza is a complicated appliance. Do you have the expertise to service and support us?
Our senior architects average 10+ years of Netezza experience. We bring experienced field service, DBA and Level 3 Netezza skill to each of our customers.
Do you offer software support?
Beyond June, IBM is not offering software support to the market for twinfin and V1 Striper.
Do you have references?
Absolutely! On request.
Netezza Server Maintenance At-A-Glance
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2810 Coliseum Centre Drive Suite 600
28217
Charlotte, NC
+1(704)921-1620
[email protected]