Customer
Storage Administrator and Asset Manager
for a multinational IT technology and consulting services company.
Situation
Storage team experiencing high storage device failure rates. IT resources were constrained following a corporate merger.
Customer Need
The customer needed a way to proactively identify potential points of failure in order to plan repairs, to minimize the impact on the users, while better utilizing the limited IT resources for critical maintenance tasks.
Curvature Solution
Curvature proposed a Storage Health Check solution, which analyzed and identified potential points of failure and supplemented the customer’s limited IT resources to proactively address the sources of risk.
Results
Customer was able to reduce unplanned downtime for the business and users with the current IT staffing model. The storage administrator was freed up to focus on core duties, critical to daily operations.
