
ClearView™
Identify support risks and make maintenance strategy recommendations with ClearView™
Extend your hardware asset life cycle with a third-party maintenance strategy.
Curvature is recognized as a global top performer for independent third-party maintenance and support for servers within the data center.
Are you looking to get the most out of your legacy, mid-range, and enterprise server environment? Curvature is able to provide mission-critical HPE 3000-9000 series and Integrity hardware and software support. With Curvature’s deep knowledge base and several decades of practical experience in PA-RISC and Integrity environments. Our expertise allows Curvature support to provide quick problem resolution to our clients, offering a greater flexibility and cost savings than they may have experienced with manufacturer support.
Our mission is to enable IT freedom to our customers by removing pain points and identifying areas to improve both quality and efficiency throughout our relationship.
Manufacturer |
Family |
Platform |
---|---|---|
HPE | HP-UX | HP 9000 and rp – Series through Superdome |
HPE | HP3000 | HP 3000 Mpix-based servers |
HPE | Integrity | Itanium-based servers up to Superdome 2 |
Level 3 telephone support through strategic alliances with organizations specializing on these platforms, some of which own the source code.
Curvature can provide enhanced support solutions for the following operating systems:
Eliminate the need to go back to the manufacturer for a software support agreement and review your options beforehand.
Identify support risks and make maintenance strategy recommendations with ClearView™
Track service activity and make contract management simple.
Decrease IT involvement by using Curvature’s automated event management system to process hardware notifications and fixes.
No. Firmware is the intellectual property of the manufacturer. We will gladly perform a ClearView™ analysis of an estate to identify risks so customers can determine if firmware updates are needed. Firmware for Cisco UCS Blade and Rack servers is not limited to those which are legally licensed. SmartNet is required for Fabric Interconnects due to licensing. Using the risk-free ClearView assessment, Curvature will recommend the best strategy for your environment.
Yes. We utilize original parts with manufacturer models and firmware. We do not alter or replace parts with non-original components.
Yes. Our service centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
Yes. If it is a product we support, then the warranty status does not matter. We have an aggressive pricing structure — 50% lower.
Nothing.
Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.